CANCELLATION POLICY

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DROP IN CLASS: NO SHOW or Not Cancelling a Reservation more than two (2) hours before a class start time yields a Late Cancellation: pass will be deducted or drop-in charged. Cancelling a class more than two (2) hours in advance of the class start time will not be charged in any manner, yielding an Early Cancellation.

WORKSHOP/SERIES: NO SHOW-Pass is charged

WITHIN 48 HOUR CANCELLATION-Pass is charged

BEFORE 48 HOURS-No penalty, pass is put back onto UY account.

SERIES: CANCELLED WITHIN SERIES-Passes used are charged, unused pass(es) may be put back into account as class credit(s).

RETURN POLICY PASSES: May be returned for STORE CREDIT, in line with our cancellation policy. No passes may be returned to original payment method.

WEATHER: Updated at least two hours before class start time on our website (urbanyogamn.com) and Facebook page. If you opt-in to receive email communication and are signed up for a cancelled class, you will receive an automatic email notification as well.

LESS THAN TWO (1) PEOPLE SIGNED UP FOR A CLASS: If only one person is signed up for a class two (2) hours before the class start time, the class will be cancelled. If you are the one person signed up and have opted-in to receive email communication, you will receive an automatic email notification. Cancellation automatically updates to our website (urbanyogamn.com)

RETURN POLICIES

PASSES:
May be returned for STORE CREDIT, in line with our cancellation policy. No passes may be returned to original payment method.

RETAIL PRODUCTS:

CLOTHING/ACCESSORIES-May be returned for store credit within 30 days, if undamaged. May not be returned to original payment method.

SPA PRODUCT-May be returned for store credit within 30 days, if unopened and undamaged. May not be returned to original payment method.

PROPS-May be returned for store credit within 30 days, if undamaged. May not be returned to original payment method.

PRIVACY POLICY

Your privacy is important to us. Any personal information given to UY will not be shared, or sold to any person, or company.

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